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Hiking in Forest

Booking Terms & Conditions

By booking or participating in a tour and any related products or services (a “Tour”) with Artemis Ventures Travel Group, LLC, a Florida company (“Artemis” or the “Tour Operator”), you (“you”) agree to these Terms & Conditions (the “Terms”). 

 

By booking a Tour, you acknowledge that you have read, understand, and agree to be bound by these Terms. 

 

1. The Booking Contract

Your booking is confirmed, and a contract exists when the Tour Operator issues a written confirmation after receipt of the applicable deposit amount. Please check your confirmation carefully and report any incorrect or incomplete information to the Tour Operator or authorized agent immediately. Please ensure that names are exactly as stated in the relevant passport.

 

You must be at least 21 years of age to make a booking and to travel on any Tour offered by the Tour Operator. You agree to provide full, complete, and accurate information to the Tour Operator.

 

2. Booking on Behalf of Others

By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included in that booking. This means that you are responsible for making all payments due in connection with your Tour booking, notifying the Tour Operator if any changes or cancellations are required, and keeping your party informed.

 

By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate, and the Tour Operator will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

 

3. Required Medical Information

You must provide any medical information reasonably requested by the Tour Operator and may be required to complete the Tour Operator’s medical information form (the “Medical Form”), available on the Tour Operator’s website at .

 

Medical Forms may be mandatory for certain Tours. The Tour Operator reserves the right to request further information or professional medical opinions where necessary, as determined in its discretion, for your safety or the safe operation of a Tour.

 

The Tour Operator reserves the right to deny you permission to travel or participate in any aspect of a Tour at any time and at your own risk and expense where the Tour Operator determines that your physical or mental condition renders you unfit for travel or you represent a danger to yourself or others.

 

Pregnancy is considered a medical condition and must be disclosed to the Tour Operator at the time of booking. The Tour Operator may refuse to carry women who are over 24 weeks pregnant. The Tour Operator may refuse to carry anyone with certain medical conditions if reasonable accommodation or alternatives cannot be arranged.

 

In the event that you do not complete any required Medical Form or provide medical information reasonably required by the Tour Operator for any reason by the deadline indicated above, the Tour Operator reserves the right to cancel your booking and all applicable cancellation fees will apply.

 

You are responsible for assessing whether a Tour is suitable for you. You should consult your physician to confirm your fitness for travel and participation in any planned activities. You should seek your physician’s advice on vaccinations and medical precautions. The Tour Operator does not provide medical advice. It is your responsibility to assess the risks and requirements of each aspect of the Tour based on your own unique circumstances, limitations, fitness level, and medical requirements.

 

Travel with the Tour Operator may involve visiting remote or developing regions, where medical care may not be easily accessible and medical facilities may not meet the standards of those found in your home country. The condition of medical facilities in the countries you may visit on your Tour varies, and the Tour Operator makes no representations and gives no warranties in relation to the availability or standard of medical facilities in those regions.

 

4. Special Requirements

Any special requirements must be disclosed to the Tour Operator at the time of booking. The Tour Operator will use reasonable efforts to accommodate special requirements or requests, but this is not always possible given the nature of the destinations visited and availability of options outside a planned itinerary. Certain activities may be inaccessible to you if your mobility is limited in any way. All food allergies and dietary restrictions must be disclosed to the Tour Operator at the time of booking, but the Tour Operator cannot guarantee that dietary needs or restrictions can be accommodated. Any special requests or requirements do not form part of these Terms or the contract between you and the Tour Operator, and the Tour Operator is not liable for any failure to accommodate or fulfill such requests.

 

5. Booking and Deposits

To confirm a booking for any travel tour package, a non-refundable deposit is required. This deposit secures your reservation but does not guarantee any additional services beyond those specified in the tour package. Certain products or services offered by the Tour Operator may require you to make full payment at the time of booking. The Tour Operator will advise you of any such requirements prior to the confirmation of the applicable booking.

 

6. Payment and acceptance of booking

The confirmation sent by the Tour Operator will contain details of final payment required for any booking. Payment of the balance of the price for any products or services booked are due as listed on the booking confirmation. Full payment for any Tour is required no later than 10 days prior to departure. For any booking made on a payment plan, this includes the final payment even if the final payment due date is shown as later than ten days before the start of the tour. Failure to make any payment when due may result in your booking being canceled by the Tour Operator. 

 

7. Mandatory Insurance Requirements

You must have travel insurance with a minimum medical, evacuation, and repatriation coverage of US$200,000, covering all applicable dates of travel with the Tour Operator. This insurance must cover personal injury and emergency medical expenses. It is strongly recommended that you extend your coverage to include cancellation, curtailment, and all other expenses that may arise as a result of loss, damage, injury, delay, or inconvenience while traveling. Insurance coverage is not included in the cost of any Tour offered by the Tour Operator, and you are required to obtain separate coverage at an additional cost. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans. You are also responsible for advising your insurer of the type of travel, destination(s), and activities included in your booking so that the insurer can provide appropriate coverage. A copy of the declaration page of your travel insurance policy must be provided to the Tour Operator a least ten (10) days prior to the start of the trip. The declaration page should be sent to forms@womensadventuretravelnetwork.com .

 

8. Airfare

Airfare is not included in the tour package price. Travelers are responsible for arranging and purchasing their own flights to and from the tour destination.

 

9. Indemnity Waivers

For all adventure tours, travelers are required to sign an indemnity waiver. Participation in these tours is contingent upon the completion and acceptance of this waiver.

 

10. Cancellations

Cancellations must be made via email sent to sales@womensadventuretravelnetwork.com . A cancellation is considered complete once you receive an email from the Tour Operator confirming the cancellation. Online cancellations are not accepted. Refunds, if applicable, will be processed within thirty (30) days of cancellation.

 

11. Refunds

Refunds for cancellations will be issued within thirty (30) days following the cancellation request. Please note that deposits (which include first payments in any payment plan) are non-refundable.

 

12. Force Majeure

We are not liable for any failure or delay in performing our obligations under these terms and conditions due to events beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, war, civil unrest, pandemics, or other force majeure events. In such cases, we will make reasonable efforts to provide alternative arrangements or offer a partial refund, where applicable. However, we will not be liable for any additional costs incurred by the traveler.

 

13. Severability

If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.

 

14. Indemnity and Hold Harmless

By booking a tour, you agree to indemnify and hold harmless our company, its employees, agents, and affiliates from and against any claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to your participation in the tour or any breach of these terms and conditions.

 

15. Dispute Resolution

Any dispute arising from or related to these terms and conditions or your tour booking must be resolved in the courts located in Broward County, Florida, USA. By booking a tour, you consent to the exclusive jurisdiction of such courts.

 

16. Responsibility for Tour Details

You acknowledge that you are responsible for keeping up to date on the specific details of your Tour and any other products or services. This includes, but is not limited to, checking the Tour Operator’s website and specific tour group forum at least 72 hours prior to departure. Minor changes may have been made after the time of booking, and it is your responsibility to review any updates or modifications that may affect your travel plans.

 

17. Required Information for Booking

To complete your booking, you must provide the information requested by the Tour Operator along with your final payment. Failure to provide the necessary information for items such as air tickets, permits, necessary visas or other inclusions the Tour Operator reserves the right to treat your booking, or relevant parts of it, as cancelled and may impose any cancellation fees deemed reasonable at its discretion. The specific information required will vary by Tour and will be communicated to you or to the Tour Operator’s authorized agent during the booking process. The Tour Operator will not be responsible for any fees or issues arising from errors, omissions, inaccuracies, or incomplete information provided by you.

 

18. Guaranteed Departures and Cancellation of a Tour by the Tour Operator

The Tour Operator guarantees that all scheduled Tour departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes as described in these Terms or good faith health and safety concerns. This guarantee is not applicable in the case of Force Majeure. Up to date Tour and itinerary information is available on the Tour Operator’s website or by contacting the Tour Operator. 

 

If a Tour is canceled by the Tour Operator before the date of departure for reasons other than Force Majeure or as a result of a suspension of operations by the Tour Operator and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from the Tour Operator:

(a) a substitute Tour of equivalent or superior value; or

(b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour; or

(c) a full refund of all monies paid for the canceled Tour, including your deposit and/or first payment made in any payment plan.

 

If a Tour is canceled by the Tour Operator before the date of departure due to Force Majeure or as a result of a suspension of operations by the Tour Operator and the cancellation is not caused by your fault or negligence, the Tour Operator can offer you either:

(a) a substitute Tour of equivalent or superior value;

(b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from the Tour Operator the difference in price between the price of the Tour originally purchased and the substitute Tour;

(c) a travel credit valued at 110% of monies paid for your Tour; or

(d) a refund minus unrecoverable costs.

 

If a cancellation due to Force Majeure or a suspension of operations by the Tour Operator occurs after the Tour has commenced, the Tour Operator can offer you either a pro-rata:

(a) travel credit valued at 110% of the monies paid for the days that remain on your Tour; or

(b) refund minus unrecoverable costs of the days that remain on your Tour.

 

Any travel credit the Tour Operator issues as a result of a Tour that is cancelled:

• is not redeemable for cash; and

• excludes flights or insurance.

 

The Tour Operator is not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment. The Tour Operator reserves the right to issue a full refund in lieu of the choices above, in its sole discretion. Where a significant element of a Tour as described cannot be provided after departure, the Tour Operator will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if you reasonably reject any suitable alternatives, the Tour Operator may provide you with a refund for unused products or services as determined in its discretion.

 

19. Travel Documents

It is your responsibility to obtain information and to have in your possession all the required documentation and identification required for entry, departure and travel to each country or region. This includes a valid passport and all travel documents required by the relevant governmental authorities including all visas, permits and certificates (including but not limited to vaccination or medical certificates) and insurance policies. You must have a passport that is valid 6 months after the last date of travel with the Tour Operator as set out on your itinerary. You accept full responsibility for obtaining all such documents, visas and permits prior to the start of the Tour, and you are solely responsible for the full amount of costs incurred as a result of missing or defective documentation. You agree that you are responsible for the full amount of any loss or expense incurred by the Tour Operator that is a direct result of your failure to secure or be in possession of proper travel documentation. The Tour Operator does not provide advice on travel documents and makes no representations or warrantees as to the accuracy or completeness of any information provided on visas, vaccinations, climate, clothing, baggage, or special equipment and you agree that the Tour Operator is not responsible for any errors or omissions in this information.

 

20. The Tour Operator is not Liable for Third Party Suppliers

The Tour Operator makes arrangements with accommodation providers, activity providers, airlines, cruise lines, coach companies, transfer operators, shore excursion operators, tour and local guides, and other independent parties (“Third Party Suppliers”) to provide you with some or all of the components of your booking. Third Party Suppliers may also engage the services of local operators and sub-contractors. Although the Tour Operator takes all reasonable care in selecting Third Party Suppliers, the Tour Operator is unable to control Third Party Suppliers, does not supervise Third Party Suppliers and therefore cannot be responsible for their acts or omissions. Any services provided by Third Party Suppliers are subject to the terms and conditions imposed by these Third Party Suppliers and their liability is limited by their tariffs, conditions of carriage, tickets and vouchers and international conventions and agreements that govern the provision of their services. These may limit or exclude liability of the Third Party Supplier. You acknowledge that Third Party Suppliers operate in compliance with the applicable laws of the countries in which they operate and the Tour Operator does not warrant that any Third Party Supplier is in compliance with the laws of your country of residence or any other jurisdiction.

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The Tour Operator is not liable and will not assume responsibility for any claims, losses, damages, costs or expenses arising out of inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental, resulting from the act or omission of any party other than the Tour Operator and its employees.

The Tour Operator is not liable for the acts or omissions, whether negligent or otherwise, of Third Party Suppliers or any independent contractors.

 

22. Images and Marketing

You agree that, while participating in any Tour, images, photos or videos may be taken by other participants, the Tour Operator or its representatives that may contain or feature you. You consent to any such pictures being taken and grants a perpetual, royalty-free, worldwide, irrevocable license to the Tour Operator, its contractors, sub-contractors and assigns, to reproduce for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.

 

23. Privacy Policy

The Tour Operator must collect your personal information to deliver the Tour and any products or services booked. The Tour Operator collects, uses and discloses only that information reasonably required to enable the Tour Operator and its Third Party Suppliers to provide the particular Tour, products and/or services that you have requested as described in the Tour Operator’s Privacy Policy, which can be accessed any time at and is expressly incorporated into these Terms. By submitting any personal information to the Tour Operator, you indicate your acceptance of the Tour Operator’s Privacy Policy.

 

By booking a tour with us, you agree to these terms and conditions. For further information or inquiries, please contact our customer service team.

©2025 by Artemis Ventures Travel Group, LLC

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